Returns & Exchanges

At Out & Back, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for easy returns and exchanges on all unworn fashion items. Simply ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Items

  Securely place your items in their original packaging and attach the prepaid label to the outside of the box.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund.